Salary: 120000 / Yearly	Location: Cupertino, CA
Type: Full-Time	Postal Code: 95014

Staff Technical Writer (SBD-242)

Staff Technical Writer, 'big data' analytics tool doc/courseware, onsite in Cupertino, CA (SBD-242)

Job Code: SBD-242
Cash/Prizes: Competitive salary, full benefits, pre-IPO stock options
Audience: Data analysts
Location: Onsite in Cupertino
Starts: ASAP
Duration: Full-time, 40 hrs/week, indefinite
Relocation/Visa assistance: No
Representation: Principals only, please

Our innovative 'big data' analytics client needs a staff Senior Technical Writer to develop original documentation and training content for data analysts.

As this team's first writer, you'll develop user guides, administrator guides, quick starts, evaluation guides, use case scenarios, tutorials (written and video), demos and associated scripts, FAQs, answers to online forum questions, and training materials.

The company's product helps data analysts find meaning in petabytes of raw data from multiple sources (social media, disparate databases, etc). It uses SQL and other languages as well as visual tools to analyze and format Big Data in Hadoop. Your deliverables will help (moderately technical) data analysts evaluate, learn, and use the product in a self-service sales and support model.

You'll establish a style guide, incorporate social and web media into both the doc and training materials, create conceptual graphics, and output online help, PDF, and wiki content.

Ideally, you're an articulate, passionate, hands-on technology expert who loves to work with innovative products in an unstructured environment with smart, committed colleagues " in other words, a software startup content-tamer.

This will be full-time (40 hours/week), onsite work in Cupertino. Your compensation would include a generous salary, full insurance benefits, and pre-IPO stock options.

Required:

Experience documenting complex software for busy, moderately technical users
Aptitude for working with cutting edge technology that's under development
Understanding of some or all of these: server technology, web services, Microsoft Foundation Classes, C#, Java, APIs
Working knowledge of FrameMaker, WebWorks, XMetaL, Word, Paint Shop Pro, Snagit, MediaWiki, Microsoft Project, bug-tracking tools, Perforce, and SourceSafe
Experience with, or training in, social media and web media
Sharable, relevant writing samples and reachable references
Full-time availability
Ability to work in Cupertino, CA (traveling at your own expense)

Desired:

Technical degree or coursework in computer science or engineering
Knowledge of French, German, Spanish, Chinese, Japanese, or Korean
Work experience with analytics, business intelligence (BI), and analytics

Experience documenting APIs is not as important as the ability to write documentation on how to perform analytics and use analytic models. Later on they'll need API documentation, but this company's first priority is to help Data Analysts and Business Analysts use their product.

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