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Technical Writer - Full Time Position


  • Club Prophet Systems Inc.
  • 06/16/21
  • Cheswick, PA
  • 15024
  • 50,000 / Yearly
  • Full-Time
Organizational Relationship: Reports to Quality Assurance Team Lead

Job Summary:

Work independently on Technical Writing duties, processes and roles outlined below:

Participate in development meetings
Creates, revises, reviews, and approves internal and external documentation:
Responsive Online (HTML5) and pdf Manuals for all products
Online help/search
Internal technical documentation
Internal Admin documentation - Handbooks, Policy, Internal memos
Training materials
Sales and marketing materials
Newsletters
Translations

Strong organizational and project management skills required.
Mastery of page layout, word processing, authoring tools, and computer-generated illustrating.
Required Knowledge:

The ideal candidate possesses expert written and verbal communication skills and is a superb analytical thinker who is able to simplify complex topics for a non-technical audience.
Bachelors degree in a business related field or equivalent training and experience.
Basic coding, networking, and computing knowledge
Able to utilize independent judgment, creativity, and initiative, and ability to apply knowledge and experience to resolve problems and compose technical documents.
Able to prioritize and schedule multiple activities in the most efficient manner to meet required deadlines.
Able to communicate with all types of people in a tactful, professional, and effective manner.
Able to remember extensive policies, procedures, terminology, schedules, and other details.
Able to work well with teammates.
Experience with Authoring Tools
Experience with document management processes and systems desired.
Duties:

Plans, writes, edits, and proofreads documents and presentations ranging from simple to highly complex.
Examines documents and ensures that the material is structured and formatted logically and resolves inconsistencies.
Interviews technical personnel, examines production processes, and reads applicable reports and other material to gather information needed to write or edit technical documents.
Reviews document/presentation requirements with customers, and recommends and coordinates the word processing, graphic design, any additional editorial support, production support, and if necessary, outside support.
Maintains document and resource files.
Ensures that all documents conform to established standards, procedures, and schedules.
Work cross-functionally with all teams to create, edit, and archive software, marketing and training documentation
Review published materials and recommend revisions or changes in scope, format, and content

A few questions for you:

How many years of MadCap Flare experience do you have?
How many years of RoboHelp experience do you have?
How many years of Technical Writing experience do you have?
How many years of Web Content experience do you have?
Are you able to work in Cheswick, PA 15024?
Are you willing to undergo a background check, in accordance with local law/regulations?

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